Non-Education

LACRM (The Local Authority CRM Application)

The Belfast - Newham Partnership		The User Group
LA CRM is a high specification customer management application, available via a strategic partnership between LBN and Belfast City Council's Information Services Belfast (ISB). Read More		The LA CRM User Group leads the on-going development of the application, ensuring the local authority focus. They also provide a true partnership forum, sharing both resources and expertise. Read More
The Vision for LA CRM		Arranging to see LA CRM
The ISB vision for LA CRM is of shared effort and re-usability to deliver an increasingly high quality and cost efficient solution which would otherwise be beyond the capability of the individual User Group members.		Both ISB and LBN have arrangements in place to allow authorities to view the application and to consider implementation options. Both bring a wealth of practical experience in the implementation of CRM for local authorities. Read More